Grievance Redressal

Last updated: 23 October 2026

Mrs.Shirt aims to address customer questions and complaints fairly and promptly. If you have a concern about an order, payment, delivery, exchange, product or privacy matter, please contact us using the details below.

Grievance Contact

Name: Deepali Arora Designation: Proprietor and customer grievance contact Email: info@mrsshirt.com Phone: +91 70272 88999 Postal address: 306-P, Sector-33, Ground Floor, Karnal – 132001, Haryana, India

How to Raise a Complaint

• Email info@mrsshirt.com with the subject line “Customer Grievance” or call the customer support number.
• Include your order number, contact details, a clear description of the concern and relevant supporting photographs or documents where helpful.
• Please do not send passwords, full payment-card numbers or other unnecessary sensitive information.

We will acknowledge and address grievances within the timelines required by applicable law. If you are not satisfied with the response, you may pursue any remedy available under applicable Indian consumer-protection law, including approaching a competent consumer authority or forum. This policy does not restrict statutory rights.